366bet's Responsible Gambling Guidelines
Betting and casino games are for enjoyment, not for stress. At 366bet, we want every member to play in a controlled way while staying aware of their own limits. On this page you will find ways to keep yourself safe, warning signs to watch for, and how to get support.
All betting and casino activities are for ages 21 and above only
What Responsible Gambling Is and Why It Matters
Responsible gambling means treating betting or gaming as a conscious form of entertainment — where you decide in advance how much time and money you will spend, and stick to that decision. 366bet believes that with the right information and tools, every player can gamble safely.
Remember, gaming is never a guaranteed source of income. Every bet is an independent event, and there is no guarantee of winning. So only deposit money that you can afford to lose without it affecting your daily life.
Under 366bet's Terms and Conditions, every member must register honestly and take responsibility for the activity on their own account. To learn how the platform uses your information, read our Privacy Policy.
- Set a budget before you play and stick to it.
- Do not place extra bets to try to recover losses.
- Avoid betting when drinking alcohol or under mental stress.
- Do not treat gaming as a solution to personal problems.
- Spend time with family and friends and keep up other hobbies.
Our Self-Limit Tools
After logging in to 366bet, you can activate any of the limits below from your account settings. If you need help, contact our 24/7 live chat.
Deposit Limit
Set a daily, weekly, or monthly maximum on deposits. Once activated, the limit cannot be increased before the set period expires.
Loss Limit
Set the maximum amount you can lose within a given period. When the limit is reached, betting will pause automatically.
Session Time Limit
Decide in advance how long you will play in one sitting. When the time is up, your account will log out automatically.
Cooling-Off Break
Take a temporary break from 1 day up to 6 weeks. During this period no deposits or betting will be possible.
Self-Exclusion
You can close your account from 6 months up to permanently. This is the strictest protection option — once active, it cannot easily be reversed.
Reality Check
A message will appear on screen at set intervals — summarising how long you have been playing and how much you have won or lost.
To activate or change any tool, log in from 366bet's login page and go to settings, or let us know directly via live chat.
Warning Signs of Problem Gambling
If any of the following situations seem to apply to you or someone close to you, take it seriously. Acknowledging a problem is the first step toward solving it.
Age 21+ Verification and Child Protection
When registering at 366bet, every user must confirm they are at least 21 years old. In Bangladesh, all forms of betting and casino gaming are strictly prohibited for anyone under 21. Anyone who registers with false information will have their account closed and related transactions voided.
If children or teenagers are present in your home, use password protection on your devices. Enable parental controls in your browser to prevent them from accessing gaming sites. Remember to log out before sharing a device.
- Minors may not open an account or place bets under any circumstances.
- Do not allow anyone else to use your account — especially minors.
- If you have any suspicion, contact our live chat immediately — we will act quickly.
Where to Turn If You Need Help
You are not alone. Reaching out through any of the following channels is a completely normal and courageous step.
366bet Live Chat
Our support team is available 24/7 in Bengali and English. Log in and open the chat window or send an email — to activate any limit or get help with your account.
Family and Loved Ones
Talk openly with a family member or a trusted friend. They can help you assess the situation honestly and take the steps you need.
Professional Counselling
Consulting a mental health specialist or behavioural therapist is the most effective path. Both public and private mental health services are available in Bangladesh.
Support Groups
Connect with people who have overcome problem gambling. Their experiences can give you encouragement and practical advice.
To reach us by email, write to our support address: [email protected] — you can write in Bengali or English. We will reply as quickly as possible.
366bet's Responsibility Commitment
366bet is more than a betting platform — we want our members to have a healthy, positive experience over the long term. Our technical infrastructure and support team are both built with responsible gaming principles at the core.
We monitor for suspicious activity. If a member's behaviour shows signs of a problem, our team reaches out directly to help activate the necessary limits. This is not a punishment — it is an expression of care.
To learn more about our data protection and personal information practices, read our Privacy Policy page. If you have further questions about the site and services, you will find answers on our FAQ page.
Every transaction and personal detail is protected using SSL encryption. Secure payments via bKash, Nagad, Rocket, and Upay, combined with our account verification process, ensure that every member's identity is genuine.